Our Support

When contacting us, please be sure to provide pertinent information to your request. We will respond as soon as we can with a detailed response.

Sales Dept:Submit ticket
Support Dept: Submit ticket

Our support is available 24x7x365.
Head Office:
22 Mccaul St, Unit J, Toronto, Ontario, CA, M35T3C2

Welcome to the Custom Host Support Area

  • Documentation & User Guides

    This manual is designed to help you find the information you require as quickly as possible. If you are unsure how to do something or you have a problem, try the following approaches.

    You can find these here:
    cPanel Hosting Control Panel Guide
    Hosting Guide in PDF format
  • Video Tutorials

    You will be a pro in no time with cPanel's video tutorials. These tutorials allow you to easily learn as you can rewind, pause, and fast forward through any of the videos. The following cPanel Video Tutorials will help you to learn how to setup an email and FTP accounts, create MySQL databases, view your disk space usage, backup and restore your website, access your website statistics and much more...

  • Helpdesk & Support Center

    Questions, comments, concerns? Get in touch with us via email, phone, or postal mail and we will be sure to get back to you as soon as we possibly can. When contacting us, please be sure to provide pertinent information to your request. We will respond as soon as we can with a detailed response.

  • Billing & Payment Center

    We have a full staff of customer account representatives who are happy to help you with any questions you might have regarding the billing process or your account specifically. To make this process more convenient for you, HostSSD.com offers: